Refund & Cancellation Policy

Family subscriptions may be canceled at any time through the account settings. Cancellation stops future recurring charges but does not automatically provide a refund for the current billing period.

Because digital lessons, curriculum, and other subscription content are made available immediately upon purchase, subscription payments are generally non-refundable once the billing period has begun.

However, if a customer believes they were charged in error or there are exceptional circumstances, they may contact KinderPath Support at support@mykinderpath.com. Refund requests are reviewed on a case-by-case basis.

KinderPath Pro subscriptions are purchased by schools, childcare programs, and educational organizations.

Annual and monthly subscriptions may be canceled according to the terms presented at checkout. Cancellation prevents future renewal but does not automatically refund the current subscription period.

Because KinderPath Pro provides immediate access to the platform, curriculum tools, student-management features, assessments, reports, and other digital services, payments are generally non-refundable once the subscription period begins.

If a school believes it was charged incorrectly or has a significant issue with the service, the school may contact support@mykinderpath.com for review.

Founding School Partner pricing is available only to qualifying schools and educational organizations and applies to the annual KinderPath Pro subscription. The 15% Founding School Partner discount does not apply to monthly subscriptions.

The discount applies to the qualifying annual subscription at the time of purchase and cannot be exchanged for cash, transferred, or applied retroactively to previous purchases.

Cancellation of a Founding School Partner subscription prevents future renewal but does not automatically provide a prorated refund for the unused portion of the current annual subscription term.

If a customer believes they were charged more than once for the same subscription or were charged an incorrect amount, they should contact support@mykinderpath.com promptly.

If KinderPath confirms an error on our part, we will work to correct the charge.

Annual plans are billed upfront for the full subscription year. Canceling an annual subscription prevents automatic renewal but does not automatically provide a prorated refund for the unused portion of the current subscription term.

Canceling a subscription does not necessarily delete the customer’s KinderPath account or information. Account and data retention are governed by the KinderPath Privacy Policy and applicable Terms of Service.

For questions about cancellations, refunds, or billing, contact KinderPath Support at support@mykinderpath.com.

Website: https://mykinderpath.com